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Privacy Policy & GDPR

JustGuide is built to help independent tour guides manage their bookings and communicate with guests. We respect privacy and we do not sell personal data.

If you have any question about this policy, you can contact: hello@justguide.app

1. Who we are

JustGuide is a software platform designed for tour guides and small agencies to aggregate booking information into one dashboard.

Contact: hello@justguide.app

2. What data we process

JustGuide only processes data required to operate the service, including:

  • Booking emails and booking details
  • Guest names
  • Phone numbers or contact information when included in bookings
  • Tour information (date, language, platform source)

We do not collect unnecessary personal information.

3. Why we process this data

Data is processed only to provide core product features:

  • Aggregating bookings into a unified dashboard
  • Sending optional guest messages (WhatsApp or SMS)
  • Providing analytics and revenue tracking
  • Helping guides manage tours efficiently

We do not use data for advertising or resale.

4. Role of JustGuide

Tour guides remain the owners and controllers of their client data. JustGuide acts as a service provider that processes information on their behalf to deliver the platform functionality.

5. Data retention

Guest data is automatically cleaned after tours are completed or when it is no longer necessary for the service.

We keep data only for the time required to operate JustGuide.

6. Data sharing

We do not sell, rent, or trade personal information.

Data may only be shared with trusted technical providers strictly necessary to operate the service (hosting, infrastructure, messaging delivery).

7. Security

We implement technical measures to protect information, including:

  • Secure storage
  • Restricted access
  • Infrastructure best practices

8. Your rights

Under GDPR, users may request:

  • Access to their data
  • Correction of inaccurate information
  • Deletion of data
  • Questions about processing

Requests can be sent to: hello@justguide.app

9. Updates

This privacy policy may evolve as JustGuide grows. The latest version will always be available on this page.

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